Before your first spoonful

Good to know.

Your order details, your checkout and a place for your questions.

A little clarity.

For help with an order or your information, email contact@mikotiramisu.com.

Ingredients & allergies

Before ordering, contact Miko for the current ingredient and allergen information for your chosen flavour. Please tell us about any allergy or dietary requirement so we can discuss ingredients and preparation with you before you pay.

Your information & our terms

Our Privacy Policy explains how we use order details, address searches, payment records and browser storage. Read our Terms of Use for ordering, delivery, changes and your consumer rights.

Address checks

As you search for or verify an address, the address text is sent through our server to Geoapify to find the location and check our delivery area. If the address check is unavailable, contact us before ordering.

Paying with Square

Your order and contact details are sent to Square to create checkout. You enter payment details on Square’s checkout page. Miko’s website does not collect or store your card number. Keep your Square receipt if you need help with payment.

Your basket in this browser

We use browser session storage to remember your selected cups as you move between pages and to safely check or retry the same payment. Your contact details are not saved in the basket. Closing the browsing session normally clears this storage. Checkout also uses a security cookie that expires after 24 hours. Read more in our cookies and browser storage information.

Changes, cancellations & information requests

If you need to change an order, ask about a refund, correct your details or ask how long a record is kept, email us with your order reference. Please contact us before placing an order if you need any of these details clarified.